Shipping & Delivery


-Where can I track my item(s)?

You will receive an email confirmation with your tracking information. Simply click the button on the email and it will take you to a new page with all shipping information.

-Shipping Time?

Free Shipping. Please allow 5 - 7 days for items to be delivered within the US, add 7 days for international orders.

- What is the handling time?

It takes 1-2 business days to process your order. We ship Monday through Friday, excluding weekends and holidays. Because different carriers deliver on weekends and some do not, we cannot guarantee Saturday delivery.  Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. 

-Who delivers my item(s)?

Your items are delivered by our fulfillment center and will usually reach you via your local postal service in your location.

 

-What happens if no one is at home?

Not to worry, most of our items will be left in your postbox if they are small enough and if the postman does not have access to your postbox, it will usually be left at your local post office for you to pick up!

 

-I messed up my delivery address, what do I do?

Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full, correct address along with your order number and we would update your details for you.

-What about my billing address?

Billing addresses are currently non editable to prevent and minimize fraud from happening. Please note that all details entered and submitted to us are final.

-Change of address after receiving confirmation of shipping

Under our terms & conditions, once an order has been sent out from our warehouse, any changes to the order cannot be made and is the sole responsibility of the buyer.